Our Commitment to Security & Compliance

At ELECTRIX, trust is foundational. We've engineered our platform with enterprise-grade security and compliance from the start. Whether you're a growing business, a large enterprise, or a public sector entity, your data remains private, protected, and compliant.

Data Access Control

Strict internal policies ensure only authorized personnel access data, solely with your permission for support. You control user permissions via RBAC. We enforce MFA and least-privilege principles.

Data Isolation

Client data is isolated in our multi-tenant cloud. Robust controls at application and network levels prevent co-mingling. Data resides in dedicated logical containers, blocking unauthorized cross-tenant access.

Transparency

Know where your data resides and how it's used. We provide clear security documentation and audit logs. Swift, transparent communication ensures you're informed if issues arise.

Regulatory Readiness

Practices align with SOC 2 & ISO 27001 frameworks. We comply with GDPR & CCPA, offering DPAs and support for your requirements to keep you audit-ready.

Cloud Trust

Built on Microsoft Azure & Power BI. Data hosted in secure Azure data centers with top certifications (SOC 2, ISO 27001, HIPAA). Your data benefits from Microsoft's enterprise-grade security.

Secure Delivery Pipeline

Secure SDLC with rigorous code reviews, automated security testing, and validated CI/CD pipeline. Regular independent penetration testing ensures proactive vulnerability management.

Data Encryption

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Whether moving through our system or stored, your data is safeguarded with industry-leading encryption.

Client Control & Data Residency

You control your data. Choose your hosting region (EU, US, etc.) for residency needs. ELECTRIX supports SSO and granular roles, integrating with your identity systems. AI feature opt-outs ensure consent.

Business Continuity & Disaster Recovery

Resilient architecture with regular, encrypted, geo-distributed backups. Our DR plan ensures quick service restoration with minimal data loss. We routinely test processes to meet RPO/RTO targets.

Incident Response & Support

Swift, transparent incident response. Our team acts immediately to contain and investigate, notifying you promptly. 24/7 support with SLAs ensures rapid resolution of security concerns.

Secure Architecture Overview

Your data's journey is protected end-to-end. Secure ingestion into your chosen Azure region. Processing leverages Azure services & Power BI within the secure cloud. Data remains encrypted and access-controlled throughout.

You Stay in Control

Clients choose where data is stored, how it's shared, and who has access. Role-level permissions, region-specific hosting, and AI opt-ins are all under your control.

Have a security or compliance checklist?

Let’s Match Your Standards